You know you need to send the email. It probably won't take more than five minutes. You have thought about sending it at least six times. You may have even opened your email, stared at the message, and then somehow found yourself doing something else.

When I began conducting psychological evaluations more than 17 years ago, I thought a lot about answers. What is the diagnosis? What do the scores mean? Where are the strengths? Where are the weaknesses? What recommendations will help? Those questions still matter. They matter a great deal.

Sometimes a mother brings her child in for an ADHD evaluation and, somewhere in the middle of talking about her child, she gets very quiet. She has just heard herself describe the difficulty getting started. The procrastination followed by a frantic burst of productivity. The big emotions. The sensitivity to criticism. The tendency to lose things, forget things, or become completely overwhelmed by things that seem as though they should be easy. And then she says something li